Shipping policy
Last Updated: 15.7.2025
Thank you for choosing Zane Active. Our goal is to deliver your orders quickly, safely, and smoothly – so you can enjoy your new favorite activewear in just a few days. 💪💙
📦 Order Processing
All orders are processed within 1–3 business days after payment is received.
Orders placed on weekends or public holidays will be processed on the next business day.
Once your order is shipped, you will receive a confirmation email with a tracking number (if available).
🗺️ Delivery in Slovenia
We deliver throughout Slovenia.
Average delivery time: 2–5 business days.
Delivery is handled by our logistics partner, GLS.
Shipping cost: €4.80
✈️ International Shipping
Currently, we also ship to selected EU countries.
Shipping costs and delivery times vary by country and will be shown at checkout.
Buyers are responsible for any customs duties or taxes.
🚫 Failed Delivery
If an order cannot be delivered due to incorrect information or if the package cannot be collected, we reserve the right to charge for redelivery.
Please always double-check your address and contact information when placing an order.
❓ Issues or Questions?
If you have any questions about your shipment or have not received your order within the expected timeframe, contact us at:
📧 info@zaneactive.com
We’re happy to assist and ensure your Zane Active experience remains top-notch!